A licensed user of any Open Window program is entitled to a full refund of their purchase price if they are not satisfied with the program they purchased.  Send a letter to Open Window requesting a refund (we'd like to hear why, but that's not a requirement) and stating that you will discontinue all use of the program upon receipt of your refund.  It's as simple as that - no questions asked.

This guarantee is valid only for products purchased directly from Open Window and does not apply to Open Window products purchased through third-party distribution channels.  In these cases, the third party's warrantee is in force and they should be contacted with regard to refunds or exchanges.

 

 

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Page url: http://www.openwindow.com/helpfile/open_windows_guarantee.htm